Keep your AI voice agent on script.

Real-time voice intelligence for AI agents

Why AI agents need supervision

AI voice agents operate in unpredictable environments—facing sarcasm, provocation, edge cases, and deliberate attempts to push them off-script. Unfortunately, most AI agents aren’t designed to tread carefully - they’re trained to loudly and proudly offer assistance, even if they need to hallucinate to do so.

Velma serves a different role. Instead of participating in the conversation, Velma monitors all sides of the chat - and flags that to you, or to your AI directly, when the conversation begins going off the rails.

Customize Velma in minutes with your standard operating procedures, code of conduct, and any other guardrails. Ask it to monitor not just for what the AI agents says, but hidden auditory meanings like pregnant pauses, frustrated tone, deepfakes, and sarcasm. And watch how it transforms that “black box” agent experience into one you can monitor, understand, and control.

Built for real-world AI deployments

Modulate supports AI voice agents across high-risk, high-visibility environments:

Customer support and service agents

Ensure AI agents remain professional, compliant, and within brand voice—even under stress or provocation.

Consumer-facing voice assistants

Prevent inappropriate, unsafe, or off-topic interactions in open-ended consumer environments.

AI companions

Recognize vulnerability that requires extra care - potentially escalating to a human or alerting authorities, and otherwise fine-tuning the AI's behavior to avoid catastrophic harm.

Gaming and social AI characters

Maintain character integrity and community standards during adversarial or playful interactions.

Regulated industries

Support compliance requirements by enforcing consistent conversational behavior and producing reviewable evidence.

Accuracy Without Multi-Week Tuning

Gets accuracy right from the start. No need for weeks of tuning to get reliable results. Built on 500 million+ hours of real-world conversations, it just works.

Costs 90% Less with Simple Pricing

Save up to 90% over competitors. Simple usage-based pricing. You’ll know exactly what you’re paying for – no tricky conversions or unexpected fees.

Workflow Integrations in Minutes

Velma seamlessly integrates with your audio channels, CCaaS, and ticketing system to intake calls and provide real-time alerts back

Stable Performance Across Long Conversations

Handles long conversations like meetings or conversations with multiple speakers without compromising accuracy.

Simplify Compliance

Use a transparent, consistent, and fine-tuned system to automatically generate reports and offset concerns of bias or privacy.

Privacy by Design

Modulate builds with privacy top-of-mind - we've securely stored hundreds of millions of sensitive conversations for highly regulated customers without any breaches in nearly a decade of operation.

Customizable Reporting

Customize Modulate's results to match your required report structure, and know you're only getting real insights traceable directly back to specific comments, sounds, or events within the conversation.

Data Control

Maintain control of your data - Modulate does not train generative AI at all, and gives you control over how (if at all) we use your data to train our analytics.

Compliance Ready

Use battle-tested explainable AI with deeply built-in bias controls to satisfy requirements like the EU AI Act even when assisting in high-risk decisions.

Insights that fit your workflow.

Pairing Velma’s industry-leading intelligence with the reliability and control required for enterprise.

Dashboards and Review Console

Explore conversations and escalations in a UI designed for operations teams—fraud, trust & safety, and contact center leadership.

APIs and Webhooks

Bring voice intelligence into your stack: route signals into case management, risk engines, agent coaching tools, or moderation workflows.

Integrations

Deploy without ripping and replacing. Connect into the voice infrastructure you already use.

Compatible with

Deploy AI voice agents with confidence

AI voice agents shouldn't be left unsupervised. With Modulate, you can gain real-time, voice-native guardrails that keep AI conversations safe, compliant, and aligned—without sacrificing natural interaction.