Leveling Up: The Impact of Proactive Voice Moderation in Games

This report outlines insights gathered from tests made possible by ToxMod’s voice analysis to answer
these questions:

1. How effective and reliable are player-generated reports of bad behavior?

2. What moderation actions are the most effective in stopping repeated code of conduct violations?

3. What is the impact of toxicity on player participation and engagement?

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Each test we conducted has helped us learn something new about moderation and player behavior. We’ve boiled these down to four key findings that might change the way studios look at moderation and player safety.