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Proactive Voice Call Moderation for Social Platforms
ToxMod redefines the landscape of social interaction online, offering unparalleled voice-native moderation that not only enhances user experience but also secures your platform's future. Welcome to the next level of digital community management.
Powered by Modulate’s cutting-edge Voice Intelligence Model, ToxMod is your first line of defense against toxicity, harassment, and worse behaviors happening on your platform. Our solution doesn't just monitor; it understands, analyzes, and flags harms in real-time, enabling you to intervene before a voice call interaction escalates to more serious harm.
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Voice-Native
INTELLIGENT
SECURE
PLUG-AND-PLAY
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FLEXIBLE
DETAILED
Our Solution
Protect What Matters
ToxMod offers a comprehensive moderation solution designed to ensure that your users are having positive experiences on your platform.
Enhanced Safety
Immediate detection and intervention for serious threats, keeping your community safe and your platform trusted.
Encourage Healthy Engagement
Create safer spaces that attract new users and retain them by safeguarding against harmful interactions.
Enhance Platform Reputation
Commit to a safer user experience, establishing your platform as the preferred choice for digital interaction.
Compliance and Legal Risk Mitigation
Stay ahead of legal regulations with proactive moderation that mitigates risks before they escalate.
Compatible with
Twilio & Agora
USE CASES
Dating Apps
Ensure safe connections by distinguishing flirtation from harassment in real-time.
Voice Forums & Group Discussions
Maintain the integrity of discussions, safeguarding the free exchange of ideas.
User Report Augmentation
Enhance community reporting by capturing the full context within voice interactions, simplifying moderation efforts.
How ToxMod works
First, ToxMod triages voice chat data to determine which conversations warrant investigation and analysis.
- Triaging is a crucial component of ToxMod’s efficiency and accuracy, flagging the most pertinent conversations for toxicity analysis and removing silence or unrelated background noise.
- Unlike text moderation, processing voice data is labor intensive and often cost prohibitive, necessitating accurate and reliable filtering.
Second, ToxMod analyzes the the tone, context, and perceived intention of those filtered conversations using its advanced machine learning processes.
- ToxMod’s powerful toxicity analysis assesses the tone, timbre, emotion, and context of a conversation to determine the type and severity of toxic behavior.
- ToxMod is built on advanced machine learning models that go beyond keyword matching to provide true understanding of each instance of toxicity.
- ToxMod’s machine learning technology can understand emotion and nuance cues to accurately differentiate between a simple dispute over the phone and a serious threat
Third, ToxMod escalates the voice chats deemed most toxic, and empowers moderators to efficiently take actions to mitigate bad behavior and build healthier communities.
- ToxMod’s web console provides actionable, easy-to-understand information and context for each instance of toxic behavior.
- Moderators and community teams can work more efficiently, allowing even small teams to manage and monitor millions of simultaneous chats.
Enterprise Trusted
Modulate technical teams are available 24/7 to help address any critical issues in real-time.
ToxMod can identify harms in 18 languages, and even keep track of context across languages.
We support customers in producing clear Codes of Conduct & transparency reports.
Book a Demo
Learn how ToxMod can help you protect your community and empower your community and moderation teams.
